Refund policy

We want you to be completely satisfied with your purchase. If you are not satisfied, please review our return and refund policy below.

Returns

  • Items may be returned within 15 days of delivery.
  • To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.
  • Customers must provide proof of purchase (order number or receipt).

Non-Returnable Items

The following items cannot be returned:

  • Products damaged due to misuse or improper handling.
  • Items returned without original packaging.
  • Clearance, final sale, or personalized items (if applicable).

Refunds

  • Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed to the original payment method within 5–10 business days.
  • Shipping fees are non-refundable unless the item was received damaged or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or refund at no additional cost.

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
  • We recommend using a trackable shipping service for all returns.

Order Cancellations

Orders may be canceled within 12 hours of purchase. Once an order has been processed or shipped, it cannot be canceled.

Contact Us

For return or refund requests, please contact:

Email: mamin5479@gmail.com

Response Time: Within 24–48 business hours.