Shipping policy
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Origin
Products marked as "US Shipping" are shipped directly from our United States warehouse.
Estimated Delivery Time
- United States: 3–9 business days
- Delivery times may vary depending on location, weather conditions, holidays, or carrier delays.
Order Tracking
Once your order has been shipped, a tracking number will be sent to your email. Tracking information may take 24–48 hours to update.
Shipping Delays
While we strive to deliver orders on time, unexpected circumstances such as customs inspections, severe weather, or carrier issues may cause delays beyond our control.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our support team within 7 days of delivery so we can assist you in resolving the issue.